Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ann Arbor come from postal codes 48104 and 48103.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,361 ratings
Thank you!
Problems in the last 24 hours in Ann Arbor, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Ann Arbor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Ann Arbor, Washtenaw County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Ann Arbor, Saline and Ypsilanti.
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| City | Problem Type | Report Time |
|---|---|---|
 Ann Arbor | Internet | |
| Ann Arbor | Total Blackout | |
| Saline | ||
| Ann Arbor | TV | |
| Ann Arbor | TV | |
| Ann Arbor | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Ann Arbor, Michigan
Latest outage, problems and issue reports in Ann Arbor and nearby locations:
- Shun Di (@McDarnit) reported fromYpsilanti Mobile Home Village, Michigan
@chandlear I use xfinity extreme and pay $80, you just gotta finnesse them into some “deal” every couple years.MetroNet (A2 based) thinks I’m a customer and sends me service reports and they have outages almost every week. Avoid them.
- luisa (@luisaga) reported fromAnn Arbor, Michigan
@Xfinity I would like someone to talk to and solve this problem. Not via chat or private message. That’s why I’m on hold for the last 1 hour and 37 minutes
- Dale Myers (@Rev2350) reported fromPittsfield, Michigan
@Xfinity Tough to believe since I have been fighting a bandwidth issue for four days. Pay for 1gb and get 5mbps.
- Gucci Ma'am (@TittyFlex) reported fromYpsilanti Mobile Home Village, Michigan
Yes gurl put a credit on my account.. xfinity really be on some bullsh*t.. They added a "partial" charge bc I changed my service in the middle of a contract when the rep called me up and specifically told me a month ago it'd be free and I won't see changes until my November bill
- UMaceleby (@Aeleby) reported fromSaline, Michigan
@comcastcares internet is out yet again! This time for routine system maintenance, which is not communicated to its customers. I pay almost $100 for just internet, not even gigabyte speeds. I think it’s time for me to cancel and sign up with a different company.
- James Roane ♒ (@jroane) reported fromYpsilanti Mobile Home Village, Michigan
@andrewrsorkin @GetSpectrum @reckless My daughter moved to a new apartment with Spectrum and she gets bad WiFi in her bedroom, even with an extender. I’m not impressed with Spectrum. I don’t like Xfinity but at least my wifi works all over my house.
- Patti Tanner (@smashtanner) reported fromSaline, Michigan
Unbelievable that #comcast has been down for nearly 5 hours with no restoration ETA. Can't work, can't download a new book, can't watch TV or stream - will I be reduced to reading one of Jacob's history or *gasp* polisci books?
- Patti Tanner (@smashtanner) reported fromSaline, Michigan
Well the internet's not back yet but I have been saved by myself from 19 days ago. That's when I downloaded a book from #hoopla and then said nah I don't want to read this book. You better believe I'm reading it now. The length of this #comcast outage is still unacceptable.
- Josh (@zigziggityzoo) reported fromAnn Arbor, Michigan
Comcast is the worst.Modem is spontaneously resetting its connection…again… So the automated sytem says “hey let’s reset/reprovision modem.” Sure, great. That didn’t work, so I get a Customer Service Rep an hour later that… suggests the same thing.
- just evan (@ChaBoiEvan) reported fromAnn Arbor, Michigan
@Xfinity The problem is that there is no internet at all and nothing I have done has made it come back.
- peter honeyman (@peterhoneyman) reported fromAnn Arbor, Michigan
@KristieMacrakis comcast, who offers Gbps service, while at&t maxes out at 18 Mbps
- thanks obama--text VOTE to 954-954 (@always_margot) reported fromAnn Arbor, Michigan
@Xfinity You guys cancelled my internet plan for no reason. Was told it was an internet glitch. I’VE BEEN ON HOLD FOR 9 HOURS AND BEEN HUNG UP ON 4 TIMES. FIX THIS, now.
- Ned TEST TRACE ISOLATE Staebler (@NedStaebler) reported fromAnn Arbor, Michigan
@Xfinity my service is down for the 7th time in 4 days. It was annoying over the weekend. But during the week when everyone is trying to WFH, it's unacceptable. Just got kicked off of an important call...Your techs have been "working on it" for 4 days. WTF
- sherri avery (@SherriAvery110) reported fromAnn Arbor, Michigan
@ComcastCares#mobile_Care why is it everytime we have a storm I lose power-or my remote stops working? HELP! I'm so tired of this.
- UMaceleby (@Aeleby) reported fromSaline, Michigan
@comcastcares Not even a week passes and Comcast is down again in my area. The last 6 months Comcast has been plagued with outages.
- dollface updates (@adderallchic) reported fromAnn Arbor, Michigan
@Xfinity @comcast I’m beginning to think I’d rather just not have WiFi! This company is absolute **** with impressive amounts of stupidity at every single turn.
- Taylor Anderson (@SomeCallMeCoach) reported fromYpsilanti Mobile Home Village, Michigan
Downside to having to stream Peaco*ck for games, @Xfinity service crashing every other day, leaving a blank screen until it comes back up
- peter honeyman (@peterhoneyman) reported fromAnn Arbor, Michigan
@jmalcoun @KaiPetainen @juliewbee @ginny_rogers #A2Council members are getting a $6,200 raise next month, from $16,954 to $23,159. @Comcast 100 Mbps service costs $40 a month. #justsayin
- Taylor Anderson (@SomeCallMeCoach) reported fromYpsilanti Mobile Home Village, Michigan
Seriously @Xfinity im so sick of paying $130 a month for internet that cuts out when I’m working. It’s absurd how often my service cuts out with “no outages reported”
- peter honeyman (@peterhoneyman) reported fromAnn Arbor, Michigan
Comcast was “installed“ yesterday but I was unable to register and initiate service but then I remembered to disable my custom DNS settings and that did the trick!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Maddie Robbins (@_maddifer) reported
@bmcorangy I always had issues with is when I lived with my mom so we got Comcast in our first apartment. Then we moved here and had no choice 🥺
- La’Dell Germaine (@LGK3rd) reported
It really don’t make no damn sense how much we gotta go thru just to talk to someone @Xfinity yall dusty asses
- Jorgeezy (@Jor_gamer) reported
@bitchiexhippie hey in case you didnt know or know someone if you have xfinity service wether phone or cable/internet you get peaco*ck for free
- GoGators (@TheGatorGr8) reported
@Ubah_NC @JJGalv @Xfinity ******* useless!!! I’m on the phone currently with an agent that says there is no ******* issue!!! This is ridiculous.
- HasH Ketchum 🔊 (@hanadhashim) reported
@TheGatorGr8 @Xfinity @JJGalv Garbage
- TradeEdge (@TradeEdge) reported
@comcastcares I understand what you are trying to say but, I see your folks working down the street when I experience outages, so those can be minimized at least for the next 6 months until we return back to our offices by intelligently scheduling all work outside work hours or in weekends
- Walter (@becksterbrian) reported
@jaj105 @comcastcares @Xfinity Thank you for sending that. There is a known issues going on with the pods. Although the app says they are not connected and the light is flashing white, they should still be functioning. Our backend team is aware of it and is working hard to get it resolved. -NO
- Hayden ツ (@NovaHT_) reported
Dude I ******* hate century link, and I'm stuck with it until Xfinity decides to turn on my service which was supposed to happen 2 months ago. **** all ISP's
- GoGators (@TheGatorGr8) reported
@JJGalv @comcastcares I’m sure we will be talking about it again tomorrow. I don’t expect a resolution anytime soon. I just paid $199 for my two pods smh
- Cong913 (@khoa913) reported
@comcast now you’re selling me to upgrade to unlimited. With Covid everyone is staying home for work and school to be safe. Never thought it would cost me more money to be safe.
